GUEST DIRECTORY

To make your stay more enjoyable please following A – Z information is provided for your convenience. Please contact Reception should you have any queries.


A

Accommodation Services (Dial 0)

In addition to our daily services, our accommodation staff will be pleased to provide the following items on request for your additional comfort:

  • Blanket
  • Shower caps
  • Duvets
  • Towels
  • Face clothes
  • Adapters
  • Iron & Ironing Board
  • Sewing Kits
  • Baby Cots
  • Pillows
  • Bathrobe
  • Extra Toiletries e.g. Shaving foam, toothpaste, shoe polish

B

Bar

After your tiring day, you can soak up and slow down at the rooftop bar where the location is on the rooftop floor of the hotel. The service timing: 11:00- 23:00 hrs.

Breakfast

Breakfast is served from 06.00 to 10.00 hrs. daily. Located is on the rooftop floor of the hotel.


C

Checkout

Checkout time is 12:00 noon. This time may be extended by prior arrangement by contacting reception. Express checkout available.

Chill Cabinet

Chill cabinets are available to set in all guest room.

Conference Room (Dial 0)

Located on the rooftop floor, please inquire from our Reception, and kindly make your appointment in advance at least an hour prior.

Concierge

To provide you some hotel information, give out directions and including to arrange all kind of reservations are available at the reception on the lobby floor.


D

Doctor

If you require a doctor or emergency services please call reception and they will contact the doctor on call immediately.

Dress Code

The bar and restaurant reserve the right to refuse people who are inappropriately dressed. Slippers, pajamas and other bed clothes are not permitted in the restaurant.

Dry Cleaning/Laundry (Dial 0)

Please contact reception before 10 am., so that they will arrange for your laundry to be collected and returned to you on the same day.

DVD Player

DVD player is available upon request. Please contact Front Desk operation time 24 hrs.


E

Executive Lounge (Clover Lounge)

Guests who are entitled to get access to the Clover Lounge can enjoy Breakfast, High Tea & Evening Cocktail on the rooftop of the hotel. Operations time, feel free to approach the Front desk.

Executive Room

To add up your alternative of staying, the hotel can provide you the Executive rooms which are located on the 08th & 09th floor of the hotel. Should you require more details, feel free to obtain from reception.

Express Check out

The hotel offers an express checkout facility, please consult reception for details of how to avail of this service.


F

Fax/Message

For faxing, photocopying and messaging services please contact reception, and they will take care of all arrangements.

Fire Safety

For your safety we would advise that you take note of your nearest fire exit on the floor plan located at the entrance door. Guest safety is first priority at all times.


G

Gym

Gym is available on the Basement level from 06:00-20:00 hrs. Daily.


H

Hair Dryers

Hair Dryers are available for all guest room, and are kept inside bathroom.


I

Ice Cube (Dial 0)

Should you require a bucket of ice in your room, there will be delivered from one stop service.

Internet

Complimentary Wireless Broadband Access is available throughout the hotel.


K

Key

Please ensure that your door is always locked securely upon leaving your bedroom.


L

Leisure center

  • Swimming pool is located on the rooftop. Operation time: 06:00 – 20:00 Hrs.
  • Fitness is located on basement floor. Operation time: 06:00 – 20:00 Hrs.

Lost & Found

Any lost property found in the hotel is placed in storage. Please contact reception or accommodation.

Luggage

Should you require help with luggage, please inform reception, and they will arrange for a porter to assist you.


M

Mail & Message

Any mail or messages addressed to guests will be held at reception for collection at your convenience. For voicemail please consult your telephone guide.


N

Newspaper

Hotel provided daily International newspapers at the lobby and the main restaurant. (Please contact front desk for more information)


O

Overseas Telephone Operators

Simply to dial “0” to the Front to obtain instructions, and costs fee.


P

Post card

Feel free to contact at concierge or reception.


Q

Queues

To avoid early morning queues at reception you may wish to settle your bill the night before at reception or alternatively by using the express checkout facility.


R

Reservation

Should you wish to make a reservation in any of our other hotels we will be delighted to serve?

Restaurants (All day Dining 06:00 – 22:00 hrs.)

  • Breakfast (Buffet): 06:00 – 10:00 Hrs.
  • Lunch and Dinner: 10:00 – 22:00 Hrs.

Room Service

  • Breakfast: 06:00 – 10:00 Hrs.
  • Lunch and Dinner: 10:00 – 22:00 Hrs.

S

Smoking Policy

Smoking is not permitted within the Hotel Clover. The premises has opted for a Non -smoking policy which applies to the public areas and ground floor facilities as well as in bedrooms.


T

Taxi

Taxis can be called and booked at reception or concierge at any time.

Telephone

The external calls are available guestroom. Please contact reception for more information.

Television

Please consult the guide on your bedroom table.

Time Tables

Should you require information on bus or train timetables, please contact reception.


U

Umbrella

It is hardly to predict the weather, however umbrellas are available at reception, and should you require one.


W

Wake up call

Should you require a wake up call please ask Reception.

Wheelchair

Available at the front desk, please be inform front desk in advance.


Y

You

No one is more important to us than YOU. If there is anything we can do for you then please ask.


Z

Zzzz

Sweet Dream